Privacy Policy

This Privacy Notice for Financial Guardian (UK) Ltd (doing business as Simple Closure) (“we”, “us”, or “our”) describes how and why we collect, store, use, and share your personal information when you use our Services, including when you:

• Visit our website at https://simpleclosure.uk or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at https://simpleclosure.uk/contact/.

Summary of key points

This summary provides key points from our Privacy Notice. For more details, use the table of contents below.

What personal information do we process? When you visit or use our Services, we may process personal information depending on how you interact with us. Learn more about personal information you disclose to us.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we collect information from third parties? We do not collect information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with law. Learn more about how we process your information.

In what situations do we share information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your information.

How do we keep your information safe? We use organisational and technical safeguards to protect your information, but no system is 100% secure. Learn more about how we keep your information safe.

What are your rights? Depending on your location, you may have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way is by visiting https://simpleclosure.uk/contact/.

Want to learn more about what we do with your information? Review the Privacy Notice in full.

Table of contents

• 1. What information do we collect?
• 2. How do we process your information?
• 3. What legal bases do we rely on?
• 4. When and with whom do we share information?
• 5. Do we use cookies?
• 6. How long do we keep information?
• 7. How do we keep information safe?
• 8. Do we collect information from minors?
• 9. What are your privacy rights?
• 10. Controls for Do‑Not‑Track features
• 11. Do we make updates to this notice?
• 12. How can you contact us?
• 13. How can you review, update, or delete your data?

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in our Services, participate in activities, or contact us.

Personal information provided by you

• Names
• Phone numbers
• Email addresses
• User‑provided information related to the business of which they are a director

Sensitive information

We do not process sensitive information.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In short: Some information is collected automatically when you visit our Services.

This includes device and usage information such as IP address, browser type, device characteristics, operating system, language preferences, referring URLs, country, location, and information about how you use our Services.

Like many businesses, we also use cookies. Learn more in our Cookie Notice: https://simpleclosure.uk/cookies/.

The information we collect includes:

• Log and usage data. This includes IP address, device information, browser type, usage timestamps, pages viewed, searches, actions taken, system activity, error reports, and hardware settings.

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with law. We may also process your information for other purposes with your consent.

We process your information to:

• Provide and manage our Services
• Respond to user inquiries and support requests
• Send administrative information
• Protect our Services, including fraud monitoring and prevention
• Comply with legal obligations

3. What legal bases do we rely on?

We process your personal information only when we have a valid legal reason to do so. This may include your consent, performance of a contract, compliance with legal obligations, or our legitimate interests.

4. When and with whom do we share your information?

We may share information in specific situations, such as with service providers, business transfers, or when legally required.

5. Do we use cookies and other tracking technologies?

Yes. We use cookies and similar tracking technologies to collect and store information. Learn more in our Cookie Notice: https://simpleclosure.uk/cookies/.

6. How long do we keep your information?

We keep your information only as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

7. How do we keep your information safe?

We use organisational and technical safeguards to protect your personal information. However, no electronic transmission or storage system is completely secure.

8. Do we collect information from minors?

We do not knowingly collect data from or market to individuals under 18 years of age.

9. What are your privacy rights?

Depending on your location, you may have rights such as access, correction, deletion, restriction, objection, or data portability.

10. Controls for Do‑Not‑Track features

Most web browsers and some mobile operating systems include a Do‑Not‑Track (DNT) feature. At this time, no uniform standard exists, so we do not currently respond to DNT signals.

11. Do we make updates to this notice?

Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by a revised “Last updated” date.

12. How can you contact us about this notice?

You can contact us via our website: https://simpleclosure.uk/contact/.

13. How can you review, update, or delete the data we collect?

You may request to review, update, or delete your personal information by contacting us through our contact page: https://simpleclosure.uk/contact/.